Home Row Digital LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, homerowdigital.com and use our services.
Information We Collect
We collect information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services.
- Personal Identifiers: Name, email address, physical and/or mailing address, and phone number.
- Business Information: Company name, project requirements, budget estimates, and IRS Tax Documentation (including CP-575 or 147C forms) required for regulatory compliance.
- Payment Data: If you engage our services, payments are processed via third-party providers (Stripe or Elavon). We do not store your full credit card or bank account information on our servers; all such data is handled directly by our payment processors in accordance with their respective privacy policies.
Information Collected Automatically
When you visit our website, we may automatically collect certain information through cookies, web beacons, or log files.
- Usage Data: IP addresses, browser types, device information, and pages viewed.
- Purpose: We use this data strictly to maintain the security and performance of our site and for internal analytics to improve our service offerings.
How We Use Your Information
We use the information we collect for the following business purposes:
- To respond to inquiries and provide project quotes.
- To deliver and manage the digital products or services you request.
- To send administrative information, such as updates to our terms or project status.
- To fulfill and manage orders, payments, and invoices via Stripe or Elavon.
Service Provider & Data Processing Role
When we provide services to our business clients (including but not limited to setting up SMS automation, custom databases, or multi-tenant platforms), we act as a "Service Provider" or "Data Processor."
- Data Isolation: In multi-tenant environments, we implement technical controls to ensure client data remains isolated.
- Limited Use: We process personal information (such as client EINs or customer contact lists) strictly to fulfill our contractual obligations. We do not use this data for our own marketing or independent purposes.
SMS and Mobile Communications (A2P 10DLC Compliance)
We value your privacy regarding mobile communication.
- Consent: By providing your phone number and opting in via our web forms, you consent to receive SMS communications from Home Row Digital LLC regarding project updates, support, and service inquiries.
- No Third-Party Sharing: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Opt-Out:You may opt-out at any time by replying "STOP" to any message. Message and data rates may apply.
Google API Disclosure
Our use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
- We do not use Google user data to serve advertisements.
- We do not sell Google user data to third parties.
- We only access the specific permissions (e.g., Google Business Profile, Google Chat) necessary to provide the features of our platform as authorized by you.
Third-Party Sub-processors
We share your information with reputable third-party service providers to help us operate our business. These include:
- Infrastructure: Hosting and database providers (e.g., Netlify, Vercel, Supabase, DigitalOcean, Hetzner).
- Financials: Payment processing via Stripe or Elavon.
- Communications: Email and SMS delivery services (e.g., Twilio, Resend).
- AI Tools: LLM processing for automated workflows (e.g., OpenAI, Anthropic, Gemini).
AI and Data Processing
In providing our services, we may utilize AI-powered tools and Large Language Models (LLMs).
- Privacy First: We do not sell your proprietary data to AI model providers.
- Training: We do not allow your data to be used for the training of public foundation models without your explicit, written consent.
Data Security & Retention
We implement industry-standard security measures, including SSL/TLS encryption and secure JAMstack architectures, to maintain the safety of your personal information. When processing sensitive documentation (like the CP-575), we utilize encrypted transmission and do not retain these documents longer than necessary to complete regulatory filings.
Your Rights
As a US-based user, you have the right to request access to the personal information we collect from you, change that information, or delete it in certain circumstances. To request a review or deletion of your personal data, please contact us at the email below.
Changes to this Policy
We may update this Privacy Policy from time to time. The "Last Revised" date at the top of this page will reflect the most recent changes.
Contact Us
If you have questions about this policy, please contact us via email at contact@homerowdigital.com, or via mail at:
Home Row Digital LLC
405 E Wetmore Rd. #117-218
Tucson, AZ 85705